Hauv Xees Phauv 10, qee cov khoom yuav tsis ua haujlwm lossis tsis raug ntsia txhua. Piv txwv, qhov no tshwm sim nrog Kaspersky Anti-Virus. Muaj ntau txoj hauv kev daws qhov teeb meem no.
Kho qhov yuam kev ntawm Kaspersky antivirus ntawm qhov rais 10
Cov teeb meem txhim kho Kaspersky Anti-Virus feem ntau tshwm sim los ntawm kev tiv thaiv lwm tus kab mob. Nws tseem ua tau tias koj tau yuam kev lossis tsis tiav tsis tiav. Los yog qhov system yuav kis tau tus kab mob uas tsis pub siv nruab kev tiv thaiv. Nws yog ntshaw tias Windows 10 muaj ib qho ntsia hloov tshiab KB3074683nyob rau hauv Kaspersky ua tau tshaj li cas. Tom ntej no yuav piav qhia txog cov ntsiab lus tseem ceeb rau qhov teeb meem.
Txoj kev cai 1: Ua tiav qhov kev tiv thaiv ntawm lub antivirus
Muaj ib qho tseem ceeb uas koj tsis tau ua tiav tag nrho kev tiv thaiv kab mob kev tiv thaiv qub. Hauv qhov no, koj yuav tsum tau ua kom tiav txoj cai no. Nws tseem ua tau kom koj txhim kho ib qho khoom siv antivirus thib ob. Feem ntau Kaspersky ceeb toom hais tias nws tsis yog tib leeg nrog, tab sis qhov no yuav tsis tshwm sim.
Raws li tau hais saum toj no, qhov yuam kev tuaj yeem ua rau muaj kev cuam tshuam ntawm Kaspersky incorrectly. Siv lub tshuab hluav taws xob tshwj xeeb Kavremover kom yooj yim ntxuav lub OS ntawm lub cheebtsam ntawm kev txhim kho qhov tsis ncaj ncees lawm.
- Download tau thiab qhib Kavremover.
- Xaiv cov antivirus hauv daim ntawv.
- Sau cov ntawv captcha thiab nias "Rho tawm".
- Reboot lub computer.
Yog xav paub ntxiv:
Yuav ua li cas kom tshem tawm Kaspersky Anti-Virus los ntawm lub computer
Tshem cov antivirus hauv computer
Yuav ua li cas rau nruab Kaspersky Anti-Virus
Txoj kev 2: Tu lub cev los ntawm cov kab mob
Tus kab mob software kuj tuaj yeem ua yuam kev thaum lub sij hawm installation ntawm Kaspersky. Qhov no qhia tau hais tias yuam kev 1304. Kuj yuav tsis pib "Installation Wizard" los yog "Teeb Soj Ntsuam". Txhim kho qhov no, siv cov tshuaj tua kabmob portable, uas feem ntau tsis tawm hauv kev khiav haujlwm hauv lub operating system, yog li nws tsis zoo li tias tus kab mob yuav cuam tshuam nrog kev xa tshuaj.
Yog tias koj pom tias lub cev muaj tus kab mob, tab sis koj kho tsis tau, hu rau tus kws kho mob tshwj xeeb. Piv txwv, hauv Kaspersky Lab Technical Support Service. Qee yam khoom ua rau siab phem heev yuav tshem tawm tag nrho, yog li koj yuav tsum rov qab muab rau OS.
Yog xav paub ntxiv:
Kev saib xyuas koj lub computer rau kab mob tsis muaj antivirus
Tsim ib lub plhaw tsav flash nrog Kaspersky Rescue Disk 10
Lwm txoj kev
- Koj tuaj yeem tsis nco qab rov qab qhib koj lub computer tom qab uninstalling tiv thaiv. Nws yog tsim nyog kom paub tseeb tias cov installation ntawm ib tug tshiab antivirus yog muaj kev vam meej.
- Qhov teeb meem yuav pw hauv installer ntaub ntawv xwb. Sim mus download tau qhov program dua los ntawm lub tsev kawm ntawv.
- Xyuas kom tseeb tias tus kab mob anti-virus no tau tshaj qhov rais 10.
- Yog hais tias tsis muaj ib txoj hauv kev pab, ces koj tuaj yeem sim tsim kom muaj ib qho tshiab. Tom qab qhov system reboots, nkag mus rau hauv tus account tshiab thiab nruab Kaspersky.
Qhov teeb meem tshwm sim tsis tshua muaj heev, tab sis tam sim no koj paub dab tsi ua kom raug thaum lub installation ntawm Kaspersky yuav ua tau. Cov txheej txheem teev hauv tsab xov xwm no yooj yim thiab feem ntau pab tiv thaiv tau qhov teeb meem.