Troubleshoot qhov teeb meem kev sib sab laj yuam kev hauv TeamViewer


Feem ntau, thaum ua haujlwm nrog TeamViewer, muaj ntau yam teeb meem los yog yuam kev. Ib qho ntawm cov no yog qhov teeb meem thaum, thaum koj sim mus txuas rau tus khub, lub npe ntawv tshwm: "Cov kev cai yuam kev yuam kev". Muaj ob peb lub laj thawj yog vim li cas nws tshwm sim. Cia peb xav txog lawv.

Peb tshem tawm qhov yuam kev

Qhov yuam kev tshwm sim vim qhov tseeb tias koj thiab koj tus khub siv ntau cov kev cai. Peb yuav to taub tias yuav kho li cas.

Vim li cas 1: Txawv Software Versions sib txawv

Yog tias koj muaj ib lub npe ntawm TeamViewer tau nruab, thiab tus khub muaj ib qho txawv version, ces qhov yuam kev no yuav tshwm sim. Hauv qhov no:

  1. Koj thiab koj tus khub yuav tsum xyuas seb qhov twg ntawm qhov kev zov me nyuam raug ntsia. Qhov no tuaj yeem ua tau los ntawm qhov kos npe rau ntawm qhov kev tso cai ntawm lub khoos phis rau ntawm lub desktop, lossis koj tuaj yeem pib qhov program thiab xaiv seem hauv cov ntawv tshaj tawm "Pab".
  2. Muaj peb xav tau ib yam khoom "Txog TeamViewer".
  3. Saib versions ntawm cov kev pab cuam thiab sib piv uas txawv dua.
  4. Tom ntej no koj yuav tsum tau ua raws li qhov kev tshwm sim. Yog hais tias muaj ib qhov tseeb version thiab rau lwm tus muaj lub hnub qub, ces ib tug yuav tsum mus saib lub chaw kawm ntawv thiab download qhov tseeb ib. Thiab yog tias ob leeg sib txawv, ces koj thiab tus khub yuav tsum:
    • Rho tawm cov kev pab cuam;
    • Download tau qhov tseeb version thiab nruab.
  5. Xyuas qhov teeb meem yuav tsum tau kho.

Vim li cas 2: TCP / IP Protocol Settings

Ib qho kev ua yuam kev yuav tshwm sim yog tias koj thiab koj tus khub muaj qhov sib txawv ntawm TCP / IP raws li kev sib txuas hauv Internet. Yog li, koj yuav tsum ua kom lawv zoo li qub:

  1. Mus rau "Tswj Vaj Huam Sib Luag".
  2. Muaj peb xaiv "Network thiab Internet".
  3. Tom ntej "Saib network xwm txheej thiab cov haujlwm".
  4. Xaiv "Hloov cov adapter nqis".
  5. Muaj koj yuav tsum xaiv lub network qhov txuas thiab mus rau nws cov khoom.
  6. Muab tus zuam, raws li tau hais tseg hauv qhov screenshot.
  7. Tam sim no xaiv "Cov khoom".
  8. Tshawb xyuas tias qhov kev lees txais ntawm qhov chaw nyob thiab cov DNS cov txheej txheem tshwm sim tuaj.

Xaus

Tom qab tag nrho cov kauj ruam saum toj no tau ua tiav lawm, txoj kev sib txuas ntawm koj thiab tus khub yuav raug kho dua thiab koj yuav muaj peev xwm txuas tau rau ib leeg tsis muaj teeb meem.